We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use the Travelwise platform and related services (the “Service”). By accessing or using the Service, you consent to the practices described in this Privacy Policy.
If you do not agree to this Privacy Policy, you may not use the Service.
We collect information that you provide directly to us when you:
This information may include:
When you access or use the Service, we may automatically collect certain information, including:
We may collect information from third-party services integrated with the platform, such as:
We use your information to:
We may share your information with third parties if you have explicitly provided your consent.
We share information with third-party vendors who assist us with:
These providers are authorized to use your information only as necessary to provide these services.
We may disclose your information if required by law or if we believe such action is necessary to:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
You may access and update your account information by logging into your account or contacting us at privacy@travelwise.com
You can request a copy of your data in a structured, machine-readable format by emailing privacy@travelwise.com
You may request deletion of your account and associated data by contacting privacy@travelwise.com. Certain information may be retained as required by law or for legitimate business purposes.
You may opt out of marketing emails by clicking “Unsubscribe” in any email or by contacting us directly.
We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no security measures are infallible, and we cannot guarantee absolute security.
If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where we or our service providers operate. We comply with applicable data protection laws, including GDPR for EU users.
For users in the European Union (EU) and European Economic Area (EEA), we process personal data in compliance with the General Data Protection Regulation (GDPR).
We process your data under the following legal bases:
EU users have additional rights under GDPR, including:
Certain features of the Service may involve third-party providers. These providers operate under their own terms and privacy policies. We encourage you to review their policies before engaging with their services.
Certain features of the Service may involve third-party providers. These providers operate under their own terms and privacy policies. We encourage you to review their policies before engaging with their services.
The Service is not directed to children under 13 years of age. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. Account Holders are responsible for monitoring minors who access the Service.
We may update this Privacy Policy from time to time. Changes will be posted on the platform, and the updated policy will become effective upon posting. Material changes will be communicated via email or a prominent notice.
If you have questions, concerns, or requests related to this Privacy Policy, please contact us at privacy@travelwise.com